Is the e-mail address already in use? This means that the candidate is still linked to his own company, (former) employer or employment agency, for example.
Ask the candidate to log in to his/her GPI account, click on 'My details' and use the orange button to disconnect from the previous employer. Once the candidate has done this, you can easily add and (if necessary) invite him/her.
More information about disconnecting can be found here.
Still need help? In a number of cases we can transfer the candidate. We can do this if the candidate does not have an invitation in his/her account, is not listed in the system as a self-employed person and the GPI is not valid for more than 30 days.
Contact us by filling out the contact form at
https://gpi.explainsafe.nl/en/contact.
Enter the following:
- candidate name;
- candidate's date of birth;
- e-mail address candidate;
- company email address.
With this information we can assess whether the candidate can be transferred.