Click on the link in the invitation e-mail.
Does this take you to an account form? Modify/enter your details as needed. Think up your own password and then click on ‘Create an account’. Then log in with your e-mail address and the password you have just chosen.
After clicking on the invitation link, do you get to the page where you can choose between logging in and creating an account? Then select log in. Do you not know your password? Then click on
‘forgotten password’ and enter the e-mail address at which you received the invitation e-mail.
Or request a single-use link to log in straight away.
Next follow the instructions in the e-mail you receive.
My overview
Once you are logged in as a candidate, you will automatically be taken to the 'My overview' page. Here you start the GPI by clicking on the orange 'Start GPI' button.
Do you not see the orange ‘Start GPI’ button?
- Possibly you are logged in to a different e-mail address from the one your employer used to invite you. Ask your employer what e-mail address they have for you in the company account. You
must log in with exactly this e-mail address.
- If 'expired' is shown next to the GPI, this means that more than 30 days passed before you clicked on the link in the invitation e-mail. The invitation has expired in the meantime and your employer has received the log-in code back again. Ask your employer to invite you again.
Still having problems? Then contact our customer service via our contact form at
https://gpi.explainsafe.nl/en/contact and state your question. Also state the e-mail address at which you received the invitation e-mail.